Note that the Dynamics 365 bundle includes four modules as opposed to Salesforce’s two modules, adding extra value and access to complimentary services.ĭynamics 365 (Sales, Customer Service, Field Service, Project Management): USD 115/user/month Again, the bundled sales and service customer package comes cheaper for Dynamics 365. Salesforce (Sales or Service Cloud) – USD 150/user/month.īoth Dynamics365 and Salesforce make their SaaS subscription available for product bundles, at a significant discount. Dynamics 365 (Sales or Customer Service) – USD 95/user/month. The two options offer plenty of similarities, but what about the pricing options?Īt a closer look, Dynamics 365 is about 35% less expensive than for both the sales and the customer service modules – if only from a straight-forward software pricing consideration. Salesforce also handles enterprise CRM functionality through Salesforce Service Cloud and sales via Salesforce Sales Cloud. The platform integrates seamlessly with the popular Office 365 tools. In this post, Strategix looks at the pricing factor between the two solutions.īoth Dynamics 365 and Salesforce focus on modular enterprise-grade functionality and seamless business applications in the cloud.ĭynamics 365 offers a comprehensive cloud-based solution that allows companies access to core business functions, the most popular being the Sales and CRM modules, known as Dynamics 365 for Sales and Customer Service. There are many reasons why companies now prefer Dynamics 365. For the first time, global analyst Forrester reported that the race between Dynamics 365 and Salesforce has tipped in favour of the former, although Salesforce remains a contender in the market.
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